Cancellation Policy
Last updated 16 August 2026.
Cancelling is easy
You can cancel at any time from your Account page. There is no cancellation fee. If self-service cancellation is temporarily unavailable, contact support and we will process the request.
What happens when you cancel
- You keep access to everything you've already paid for until the end of the current billing period.
- You won't be charged again at renewal.
- Your saved documents and sessions remain available in your account unless you delete them, even after paid live access ends.
Need help?
If the Account page isn't working, email us via the contact page. Refunds are covered in the Refund Policy.